Boutique Manager
30
Number of vacancies
Detailed Job Description
Start you new carrer now
Start you new carrer now
Category
Shop manager Type
Cruise Line Location
Ocean
What you’ll be doing:
Assists guests in discovering brands, products and experiences that reflect their desires & interests while cultivating and fostering strong and meaningful guest relationships
Creates inspiration, enthusiasm, and excitement around brands and products; holds full knowledge of all retail brands & products, and ensures the Ladies & Gentlemen are fully knowledgeable on the use and benefits of the brands, products, programs, and activities
Manages the business to ensure the team meets or exceeds sales and service targets, with equal focus on both
Maintains excellent marketing & visual merchandising standards, optimizing retail sales space for maximum revenue and rotating product as needed throughout voyages
Monitors and provides feedback on guest reaction to products and experiences to support the evolution of collections
Responsible for the effective administration and day-to-day operations of the Boutique
Ensures general cleaning and upkeep of the Boutique and related fixtures throughout the yacht
Ensures timely reporting of sales; completion of voyage reports and guest feedback summaries
Maximizes opening hours while complying with international customs regulations and yacht activities; thinks creatively about selling and servicing when trading time is limited
Anticipates and recommends training and updates about the brands, sales and service
What we’re looking for:
Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position
Minimum three (3) years of Retail Management experience onboard a luxury vessel preferred
Post-Secondary education in a relevant field preferred
Strong sales, communication, customer service, organization and financial skills
Proven track record of driving sales performance through business development activities including events, networking and clientele.
What we commit to:
At Starboard Cruise Services and Onboard Media curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.
We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Cruise Services and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. All employment decisions will be made based on business needs, job requirements and individual qualifications.
So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.
Assists guests in discovering brands, products and experiences that reflect their desires & interests while cultivating and fostering strong and meaningful guest relationships
Creates inspiration, enthusiasm, and excitement around brands and products; holds full knowledge of all retail brands & products, and ensures the Ladies & Gentlemen are fully knowledgeable on the use and benefits of the brands, products, programs, and activities
Manages the business to ensure the team meets or exceeds sales and service targets, with equal focus on both
Maintains excellent marketing & visual merchandising standards, optimizing retail sales space for maximum revenue and rotating product as needed throughout voyages
Monitors and provides feedback on guest reaction to products and experiences to support the evolution of collections
Responsible for the effective administration and day-to-day operations of the Boutique
Ensures general cleaning and upkeep of the Boutique and related fixtures throughout the yacht
Ensures timely reporting of sales; completion of voyage reports and guest feedback summaries
Maximizes opening hours while complying with international customs regulations and yacht activities; thinks creatively about selling and servicing when trading time is limited
Anticipates and recommends training and updates about the brands, sales and service
What we’re looking for:
Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position
Minimum three (3) years of Retail Management experience onboard a luxury vessel preferred
Post-Secondary education in a relevant field preferred
Strong sales, communication, customer service, organization and financial skills
Proven track record of driving sales performance through business development activities including events, networking and clientele.
What we commit to:
At Starboard Cruise Services and Onboard Media curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.
We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Cruise Services and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. All employment decisions will be made based on business needs, job requirements and individual qualifications.
So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.