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Casino Host-Apply direct -jobcruiseship@911shipjobs.com

Medical Insurance Food provided Couples accepted Accommodation provided Paid Transportation
30
Number of vacancies

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Detailed Job Description
Start you new carrer now

Category
Casino Host
Type
Cruise Line
Location
Ocean
ESSENTIAL DUTIES AND RESPONSIBILITIES


*Develop relationships with high value casino guests
*Identify and enroll new players into Club Royale database
*Drive incremental revenue from Club Royale players
*Increase frequency of Club Royale players’ sailings
*Recapture previous players
*Host outside casino groups
*Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

QUALIFICATIONS

*Completion of high school or basic education equivalency preferred
*Previous experience in achieving sales targets
*Previous experience in organizing promotions and events
*Previous experience with guest relations and front of house positions
*Highly self- motivated with the ability and initiative to perform well under the pressures of a busy and
demanding environment
*The ability to identify and predict guests needs and wants, with excellent attention to detail
*Strong mathematical skills.
*Excellent interpersonal skills.
*Strong written and verbal communication skills for a multicultural environment with all levels of customers,employees and management.
*Strong computer skills including Lotus Notes, Microsoft Access, PowerPoint, Excel and the ability
to learn and use multiple systems effectively
*Strong organizational skills.
*Ability to deal with problems.
*Ability to organize time and work independently and as a team.
*Casino experience helpful
*Event planning experience helpful
*Ability to speak clearly on the microphone
*Ability to run promotions and tournaments
*Knowledge of customer service techniques preferred.
*Knowledge of ports-of-call and associated tours preferred.
*Ability to sell, up-sell and cross-sell tour products and services.
*Ability to conduct tour presentations to large groups of guests.
*Ability to perform basic math functions with regard to ticket sales procedures.
*Ability to apply customer service skills, according to Royal Caribbean International’s Gold Anchor
Standards, when interacting with guests and coworkers.
*Working knowledge of computers, Internet access, and the ability to navigate within a
variety software of packages such as Excel, Word, and PowerPoint. Completion of high school or basic education equivalency preferred

Language Requirements:
*Ability to speak English clearly, distinctly and cordially with guests.
*Ability to engage in a positive, friendly, interaction with guests, operators and crew.
*Ability to read and write English in order to understand and interpret written procedures. includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
*Ability to speak additional languages such as Spanish, French. Italian, Portuguese, or German preferred.


If interested you may apply via portal direct, or we look forward receiving your resume via email:


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